About Us

A J Wells & Sons Ltd, manufacturers of Charnwood Stoves, was founded in 1972 and is a privately owned, family controlled, British company that specialises in the design and manufacture of high quality wood burning and multifuel stoves. As the oldest British manufacturer of wood burning stoves, run by second and third generations of the family, we are dedicated to providing products of enduring design and of the highest quality.

It all started in 1972, when Alfred Wells and two of his sons, started a small engineering business in Niton on the Isle of Wight. Over the last forty years we have grown from our original small factory of around 1500 sq. ft to our current site of over 50,000sq. Ft. We have always been keen to provide local employment on the Isle of Wight and have seen the number of our employees rise from the original 3 to well over 150. We are very proud of our workforce who have rewarded us by staying loyal to the company, with many staff having worked with us for over 25 years. This brings stability to the business ensuring that pride in the company and the quality of our products is maintained. The owners of the company are Christians and Christian values and principles underpin the way we do business and run the company.

Commitment to our staff is vital as is the commitment to invest in the latest technology to ensure the highest quality. Over the years we have installed our own Vitreous Enamelling Plant, CNC controlled Press Brakes, Robotic Welders and a state of the art Laser Profiler all of which allow pin point accuracy resulting in superior quality. Keeping the manufacture of as many parts as possible in-house enables us to maintain full production control to provide our customers with long-lasting products leading the field technically in both operation and function.To read more of our story click here to view our special 40th anniversary e-book.

OUR BUYING POLICY

In our quest for the highest quality we source our raw materials from only the very best companies. We aim to build strong relationships with our suppliers so that we can be confident in their quality, to maintain our high standards. we unashamedly buy British wherever possible. It is our view that it is environmentally unsustainable to transport heavy materials around the world, on the grounds of small savings, when the world's finest materials are available here in the UK. For us, and for our customers, we look for quality above cost. After all, the purchase of a Charnwood is an excellent long-term investment and will be the focus of your home for many years to come, long after the memory of what you paid for it has gone.

OUR COMMITMENT TO SERVICE

As a privately owned, family company service is of utmost importance to us. We strive to ensure that all our customers receive the information and service they deserve.

We have a dedicated customer support team who are able to answer your questions both before you purchase your Charnwood and after it is installed. In addition to the office based team we have qualified technical sales managers coveringall parts of the UK and Ireland. This means that help is always available whether at the design stage or later on.

It has long been our aim that not one of our customers will go cold, for the want of a spare part, any longer than is absolutely necessary. All spares are normally dispatched within 48 hours and we offer a next day delivery service if required to ensurethat in the rare event of a problem, your Charnwood is up and running as quickly as possible. We are proud of our service and our customers agree.

OUR ENVIRONMENTAL POLICY

At Charnwood we operate a policy of caring for the environment in all aspects of the business; from the products we design,to the way we package them, to the way we transport them, to the way we deal with disposal of waste products, to the vehicles we use, to our choice of raw materials and, as we have already said, from where we choose to buy them. These are just some of the ways we choose to make what we do as environmentally friendly as possible. At the heart of the design ofthe products that we make, is the attempt to achieve high efficiencies, so that they will consume less of the earth’s resourcesin heating your home. An example of this is our woodburning stoves that use one of the few fuels that are renewable withinour own lifespan, thus conserving other fuels that are diminishing over the years.

For our full Quality and Environmental policy please click here.

For our full Health and Safety policy please click here.